• If our delivery service is unable to reach customer due to refusal to accept the package, incorrect contact information or failure to respond, the package will be returned to us and a reshipping fee will apply to customer
• If customer chooses not to reship a partial refund will be issued - excluding material and delivery cost
• For cash on delivery orders, 2 or more failed attempts to deliver package will result in customer being blacklisted from making future orders.

*Disclaimer*

At Nur ul-Huda Islamic store, we are not responsible for courier delays, item damage caused by courier, or unsuccessful delivery attempts due to customer unavailability. Any delivery-related issues should be addressed directly with the courier service (oDeliver Caribbean)